When it comes to choosing a highly dependable, highly flexible unified communications platform, companies both large and small are turning to CallXpress from AVST.

CallXpress delivers advanced voice mail, call processing, unified messaging and speech enabled capabilities. It allows users to receive and respond to messages any time and anywhere, which gives employees the power to communicate and collaborate more productively.

Increased Productivity:

Unified Messaging

CallXpress provides employees with 24/7 access to all messages – voice, fax and email. All messages are available through their mobile phone via text-to-speech, or computer desktop.

Speech Interface

The combination of the CallXpress speech server with Seneca technology instantly turns any telephone into a powerful handsfree speech portal. Using intuitive speech commands, users can quickly and easily take or place calls, manage messages, access and schedule meetings, change system preferences and locate numbers.

Rules-Based Notification

In the office or on the go, employees are never out of touch with CallXpress. The instant a new fax or voice message arrives, the recipient is immediately notified via email, pager, phone call or SMS text message.

Customized Efficiency:

Advanced Voice Mail

Thanks to a flexible telephone user interface, at the core of CallXpress is an advanced voice mail system that can answer calls when you can’t.

Automated Attendant

Advanced call processing capabilities allow CallXpress to act as a virtual call center, routing incoming calls and providing customers with round the clock access to everything from pre-recorded information and faxable documents to account inquiries and survey questionnaires. It can even support these applications in a variety of different languages.

RightFax

AVST’s integrated fax solution lets you conveniently receive and store incoming faxes in your mailbox. You can also view and send faxes directly from your desktop, which saves valuable time.

Easy Migration to IP Telephony:

Multiple IP PBX and PBX Support

CallXpress has the unique ability to leverage both legacy and new IP telephone switching infrastructure. Not only does this help businesses reduce costs and provide productivity enhancing services, it also allows you to transition your legacy telephone switching environment at your own pace. CallXpress supports over 250 traditional PBX and IP integrations providing a secure migration path into the world of IP telephone.